Refund & Return
We offer full refund if the order is cancelled within 24 hours of your purchase. You shoulder submit a help Ticket from Contact Us once you decide to cancel the order. For Orders cancelled after 24 hours of purchase but have not been shipped,we will offer partial refund after charging a 30% cancellation fee. We will NOT accept order cancellation request if the orders have been shipped.
We’re bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 15 days of receipt for most items in new condition.
1. You have 15 days to decide if an item is right for you, if not, you can certainly come to us within 15 days of receipt.
2. Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.
3. We do not accept returned items that were sent back by you directly without checking with us first.
4. Buyer is responsible for return shipping cost.
5. If you need to return the product,the shipping fee forth would be subtracted no matter whether it's free shipping fee or not when ordering. Since it's already paid to the courier when shipping. Your understanding is highly appreciated.
6. We don't accept returns just because of your fault ,who choses the wrong size or color , so be careful of your cart before checkout .